Casino live Privacy Policy — Your Information Is Our Responsibility

1. Introduction & Scope

Casino live is a trusted online gaming platform serving users in Bangladesh. This privacy policy applies to our website, mobile platform, and related services. By using our services, you are deemed to have accepted the terms of this policy. We may update this policy from time to time, and any changes will be published on this page. Continued use of our services after an update constitutes your acceptance of the revised policy.

2. What Information We Collect

When you register an account, we collect your name, email address, mobile number, and date of birth. Government-issued ID information may also be required for identity verification. Some payment-related information is stored to process deposits and withdrawals, however full card numbers are never stored. Your device's IP address, browser type, and activity logs on the platform are also recorded automatically. This information is used solely to improve service quality and ensure security.

3. Purpose of Data Use

The information you provide is primarily used for account management and transaction processing. Data is also analyzed to ensure platform security and prevent fraud. We may use your account activity data to send you relevant promotions and offers based on your preferences. User behavior is analyzed to ensure responsible gaming and provide necessary support. Data may also be used to fulfill legal obligations and comply with regulatory requirements.

4. Data Sharing & Third Parties

Casino live does not sell your personal information to any third party for commercial purposes. Limited information may be shared with trusted partners to provide specific services such as payment processing and identity verification. These partners operate under strict confidentiality agreements and may only use the data for the specified purposes. Information may be shared with authorities in the case of a court order or legal obligation. Any use of data by third parties remains under our control, and we regularly monitor their operations.

5. Cookies & Tracking

Our website uses cookies to manage sessions and improve user experience. Cookies remember your login status and save your preferred language and settings. You can control or disable cookies from your browser settings, though this may limit the functionality of some services. We use internal tools for collecting analytical data and avoid third-party advertising tracking. Contact us to learn more about our cookies policy.

6. Data Security Measures

We use industry-standard encryption technology to keep all your personal and financial information secure. Our servers undergo regular security audits and multiple layers of protection are maintained to prevent unauthorized access. User passwords are stored in hashed form and no staff member can view passwords directly. If suspicious activity is detected, an automated alert system is triggered and your account is temporarily suspended to ensure security. Data security is an ongoing process and we regularly upgrade our security infrastructure.

7. Your Rights

You have the right to view, correct, and request deletion of your own data. You can update your personal information at any time from your account settings. To stop receiving marketing communications, contact us to unsubscribe. Even after account closure, certain information required to meet legal obligations may be retained for a specified period. Our support team is always ready to handle any complaints or questions regarding your data.

8. Policy Changes

Casino live reserves the right to update this privacy policy at any time. For significant changes, we will send a notice to your registered email or display a notification on the platform. A "Last Updated" date will be noted at the end of the policy so you can track changes. Continued use of our services after any changes constitutes your acceptance of the new policy. We are always committed to maintaining transparency and will provide a clear explanation for any changes made.

Last Updated: 2025