Legal Documents

Casino live Terms & Conditions — What You Need to Know Before Using the Platform

Please read these Terms & Conditions carefully before using the casino live platform. Your rights, responsibilities, and the rules for using our services are clearly described here. By creating an account on the platform or starting to play any game, you are deemed to have agreed to these terms.

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Fair Use Policy Account Security Deposit & Withdrawal Rules Age Verification Bonus Terms & Conditions Bangladesh Market 24/7 Support Privacy Protection Fair Use Policy Account Security Deposit & Withdrawal Rules Age Verification Bonus Terms & Conditions Bangladesh Market 24/7 Support Privacy Protection

Read the Full Terms & Conditions

Eligibility to Use the Service

To use the casino live platform, you must be at least 18 years of age and a legal resident of Bangladesh. Use of this platform by minors is strictly prohibited, and any such account will be closed immediately. Providing accurate and up-to-date information at the time of registration is mandatory; providing false information may result in account suspension. Each user may operate only one account — creating multiple accounts will result in their cancellation and the balance may be forfeited. You are solely responsible for keeping your account password and login credentials confidential.

Account Registration & Verification

At the time of registration, you must accurately fill in your real name, date of birth, address, and contact information. casino live may request a National ID card, passport, or other documents for identity verification at any time. Withdrawals from the account may be delayed until verification is complete. We never send funds to third-party accounts — withdrawals can only be made to the registered payment method. If your information changes, please update your profile immediately and inform the support team.

Deposits, Withdrawals & Financial Transactions

All financial transactions are conducted in Bangladeshi Taka (BDT / ৳) and local payment gateways are supported. Minimum and maximum deposit limits are determined according to the guidelines displayed on the platform, which may change from time to time. Withdrawal requests go through a verification process and are generally completed within 1–5 business days. casino live reserves the right to investigate suspicious or unusual transactions and, if necessary, place a hold on them. If evidence of money laundering or fraudulent activity is found, the relevant account will be closed immediately and the authorities will be notified.

Bonus & Promotion Terms

Every bonus and promotional offer from casino live comes with specific wagering requirements and an expiry period, which are clearly stated in the offer details. Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified conditions have been met. Claiming bonuses through multiple accounts or using bonuses fraudulently is strictly prohibited. If evidence of bonus abuse is found, the relevant bonus and associated winnings will be voided. Any changes to bonus terms will be published on the platform with prior notice.

Responsible Gaming & Restrictions

We believe gaming should be a form of entertainment, not addiction. casino live provides players with deposit limits, session time limits, and self-exclusion options. If you feel gaming is having a negative impact on your daily life, please seek help from our Responsible Gaming page. Requests to temporarily or permanently close an account can be submitted to the support team and will be actioned promptly. Parents and guardians also bear partial responsibility for keeping minors away from gaming.

Intellectual Property & Content Usage

All games, graphics, logos, software, and content on the casino live platform are protected under intellectual property laws. Users may use the platform for personal entertainment purposes, but copying, distributing, or reusing any content for commercial purposes is prohibited. Accessing the platform using any automated software, bots, or scripts is strictly forbidden and may result in account termination. Any attempt to breach the platform's security measures may result in serious legal action.

Changes to Terms & Conditions and Termination

Casino live reserves the right to update these Terms & Conditions at any time. For significant changes, a notice will be sent to the registered email address and the update date will be published on the platform. If you disagree with the revised terms, you may close your account — any remaining eligible balance will be refunded. Continued use of the platform will be deemed as acceptance of the latest Terms & Conditions. For any disputes or complaints, please contact our support team first — we are committed to providing a prompt and fair resolution.

Frequently Asked Questions About Terms & Conditions

Yes, to open an account at casino live you must be 18 years of age or older. A National ID card or other government-issued document may be requested for identity verification at the time of registration and before withdrawals. If it is proven that a user is underage, the account will be closed immediately.

If any significant changes are made to the Terms & Conditions, a notice will be sent to your registered email address. The date of the latest update will also be published on this page of the platform. It is recommended that you visit this page regularly to stay up to date.

Yes, these Terms & Conditions apply to all registered users, whether or not you accept a bonus. From the moment you create an account, you are considered to have accepted these terms. Bonus Terms & Conditions are a supplementary part of these main Terms & Conditions.

If you wish to close your account, please contact our support team. Before closing, withdraw any eligible balance or let us know — we will help make the process simple and fast. If you wish to close your account for responsible gaming reasons, you may also use our self-exclusion option.

If you have more questions, contact us

If you have difficulty understanding any part of the Terms & Conditions or would like more information, our support team is always ready to help. You can also find answers to common questions directly on the FAQ page. We are committed to making your experience at casino live safe, transparent, and enjoyable.

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